WE BELIEVE THAT DEALING WITH INSURANCE SHOULD BRING A SMILE TO YOUR FACE

That’s why we develop customer-centric
digital insurance solutions.

WE BELIEVE THAT DEALING WITH INSURANCE SHOULD BRING A SMILE ON YOUR FACE

That’s why we develop customer-centric
digital insurance solutions.

THE LEADING DIGITAL INSURANCE PLATFORM

In 2010 we introduced the world’s first peer-to-peer insurance model that rewards staying claims-free. Since 2017, we have been pioneering an additional business segment: digital bancassurance, which means the digitization of insurance services for banks or insurance companies such as Deutsche Bank and R+V Versicherung.

Peer-to-Peer (P2P)

We invented a peer-to-peer insurance model that has been proven successful by inspiring a lot of copycats.

Managing General Agent (MGA)

We've been granted the authority of being a managing general agent - the basis for scaling with large partners.

Digital Brokerage

We've been the first ones, offering online contract management and thus a truly digital experience for our customers.

Digital Bancassurance

We offer a fully featured digital bancassurance platform to our partners. This is how we digitize the insurance industry.

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FOR SEAMLESS INTEGRATED SOLUTIONS

According to a representative survey by YouGov conducted in 2018 the majority of German customers (52%) is interested in viewing, managing and optimizing their insurance contracts via their online banking account.

Digitalisation is the Future. Many of our clients want a reliable platform where they can efficiently manage all their financial needs. Digitalisation is creating the technological framework to make this possible. The ‘insurance manager’ is a logical addition to our digital offering and we have found the right partner in Friendsurance.

Markus Pertlwieser

Chief Digitial Officer & Commercial Clients, Deutsche Bank
For insurers in bank sales, the next step is clear: Expansion of their own platforms and omnidirectional channel management as well as seamless integration into online banking. We are already working intensively with the Volks- und Raiffeisenbanken and together with our cooperation partner Friendsurance we are developing a digital insurance manager which is unique in form and functionality.

Jens Hasselbächer

Board Member for Sales and Marketing, R+V

GET TO KNOW

Main Facts About Our Bancassurance Solution

STATE OF THE ART
TECHNOLOGY PLATFORM

We offer a digital, scalable and modular digital bancassurance platform for banks, insurers and other partners who want to better retain and monetize their customers through meaningful services. The platform offers a range of proven features to digitally manage and optimise insurances.

CUSTOMER-CENTRIC
SERVICES

In addition to 1st Level Support and 2nd Level Support we offer our partners a wide range of CRM services to allow improved customer experience such as onboarding and customer journey management to increase conversion rates, multi-channel campaigns to enhance interaction as well as customer profiling and segmentation.

DEEP KNOWLEDGE
USING A.I. AND PSD2

Our business intelligence generates data insights from various sources to ensure a complete understanding of the customer, suitable services and valuable interactions. By using a PSD2 compliant API by Finlytics we extract information from bank account transactions such as insurance contracts and key life events (e.g. the birth of a child if child benefit is received).

GREAT FLEXIBILITY IN
COOPERATION MODELS

Our platform can easily be integrated into our partners’ systems. Since the wishes and requirements of our cooperation partners vary in scope, we offer whitelabel solutions as well as tailor-made solutions. Because we have both a broker’s licence and an agent’s licence, we can cover a range of different cooperation models.

BENEFITS FROM THE
CLAIMS-FREE BONUS

Our partners also benefit from Friendsurance’s peer-to-peer insurance model which rewards staying claims-free with an annual bonus. The claims-free bonus increases customer satisfaction & loyalty. As the customer gets a perceptible consideration for fair and prudent behavior a positive incentive against fraud is created and damage frequencies are lowered.

FACES BEHIND FRIENDSURANCE

Tim Kunde

Co-Founder,
Managing Director

Dr. Sebastian Herfurth

Co-Founder,
Managing Director

Janis Meyer-Plath

Co-Founder,
Head of Business Development

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JOIN US

Being part of the Friendsurance team means thinking new every day. Nobody has done what we are doing - we are bringing two worlds together that so far have been strangers to each other: customer centric technical innovation and the insurance business.