WE BELIEVE THAT DEALING WITH INSURANCE SHOULD BRING A SMILE TO YOUR FACE
That’s why we develop customer-centric
digital insurance solutions.
WE BELIEVE THAT DEALING WITH INSURANCE SHOULD BRING A SMILE ON YOUR FACE
That’s why we develop customer-centric
digital insurance solutions.
THE LEADING DIGITAL INSURANCE PLATFORM
In 2010 we introduced the world’s first peer-to-peer insurance model that rewards staying claims-free. Since 2017, we have been pioneering an additional business segment: digital bancassurance, which means the digitization of insurance services for banks or insurance companies such as Deutsche Bank and Allianz.
FOR SEAMLESS INTEGRATED SOLUTIONS
According to a representative survey by YouGov conducted in 2018 the majority of German customers (52%) is interested in viewing, managing and optimizing their insurance contracts via their online banking account.
Markus Pertlwieser
STATE OF THE ART
TECHNOLOGY PLATFORM
We offer a digital, scalable and modular digital bancassurance platform for banks, insurers and other partners who want to better retain and monetize their customers through meaningful services. The platform offers a range of proven features to digitally manage and optimise insurances.
CUSTOMER-CENTRIC
SERVICES
In addition to 1st Level Support and 2nd Level Support we offer our partners a wide range of CRM services to allow improved customer experience such as onboarding and customer journey management to increase conversion rates, multi-channel campaigns to enhance interaction as well as customer profiling and segmentation.
DEEP KNOWLEDGE
USING A.I. AND PSD2
Our business intelligence generates data insights from various sources to ensure a complete understanding of the customer, suitable services and valuable interactions. By using a PSD2 compliant API by Finlytics we extract information from bank account transactions such as insurance contracts and key life events (e.g. the birth of a child if child benefit is received).
GREAT FLEXIBILITY IN
COOPERATION MODELS
Our platform can easily be integrated into our partners’ systems. Since the wishes and requirements of our cooperation partners vary in scope, we offer whitelabel solutions as well as tailor-made solutions. Because we have both a broker’s licence and an agent’s licence, we can cover a range of different cooperation models.
BENEFITS FROM THE
CLAIMS-FREE BONUS
Our partners also benefit from Friendsurance’s peer-to-peer insurance model which rewards staying claims-free with an annual bonus. The claims-free bonus increases customer satisfaction & loyalty. As the customer gets a perceptible consideration for fair and prudent behavior a positive incentive against fraud is created and damage frequencies are lowered.
FACES BEHIND FRIENDSURANCE
Tim Kunde
Co-Founder,
Managing Director
Dr. Sebastian Herfurth
Co-Founder,
Managing Director
Janis Meyer-Plath
Co-Founder,
Head of Business Development
JOIN US
Being part of the Friendsurance team means thinking new every day. Nobody has done what we are doing - we are bringing two worlds together that so far have been strangers to each other: customer centric technical innovation and the insurance business.
